Flexible unified communications management, reporting and diagnostics. Simplify the day-to-day management of your unified communications so you can focus on workforce adoption, quality of experience, faster migrations and more secure communications.
Unified Communications Command Suite enables you to effortlessly analyze cost, adoption and performance of your UC environment with the only UC analytics and diagnostics solution on the market for Exchange, Office 365, Skype for Business and Cisco Unified Communications Manager:
Before installing UCCS - Analytics, ensure your system meets the following minimum hardware and software requirements:
Minimum: Quad core 64-bit computer.
Minimum: 16 GB.
For estimates regarding the required disk space for the collected data for different numbers of users for all the platforms, see the UC Analytics Deployment Sizing.xlsx spreadsheet which can be found under Documentation in the autorun.exe.
Windows 7 (64 bit version) or later -OR- Windows Server 2008 R2 (SP 1) or later -OR- Windows Server 2012 or later -OR- Windows Server 2016
IIS (Internet Information Services) 7.0 or later
For the required configuration, see the UCCS - Analytics Deployment Guide.
Microsoft .NET Framework 4.6 (full version) or later
To collect Office 365 user subscription data, the following software prerequisites must be met:
64-bit Java Runtime Environment (JRE) 1.8 or later
64-bit Java Runtime Environment (JRE) 1.8 or later
The following is a list of the minimum environments that are supported for data collection:
To access the UC Analytics web site, use one of the following browsers:
For information about the rights and permissions needed to configure UC Analytics and to gather information,see the UC Analytics Deployment Guide.
Processor x86 or x64, running at a minimum speed of 2 GHz
8 GB
300 MB on system drive for application.
Historical reporting database requires additional space.
For more information, see the Unified Communications Diagnostics Deployment Guide.
Local Windows Administrator privileges are required on the computer where the product is installed. For more detailed permissions for operating UC Diagnostics, see the Unified Communications Diagnostics Deployment Guide.
One of the following:
NOTE: To run health tests against Office 365, UC Diagnostics must be installed on a 64-bit operating system.
One of the following:
NOTE: If you are installing the database on a remote computer, ensure remote connections are enabled on the SQL server and you have sufficient permissions to create/modify the database.
NOTE: If you are using SQL Server Always On, you must have configured an availability group listener that connects to the primary replica. For SQL Server 2017, only availability groups that deploy on a Windows Server Failover Cluster (WSFC) are supported.
The following software is required for diagnostic services (health tests) to run on any environment:
NOTE: MDAC 2.8 comes with your operating system. If MDAC is uninstalled, UC Diagnostics will not run.
If your organization is mixed and contains Exchange 2007 servers, you must install EMC 2007 Service Pack 2 or later.
The Exchange Management Tools version installed on your UC Diagnostics computer must match the Exchange version installed on your Exchange server. For example, if you have Exchange 2007 Service Pack 2 installed on your Exchange server, Exchange Management Console 2007 Service Pack 2 must be installed on your UC Diagnostics computer.
Microsoft Outlook should not be installed on the same computer on which MAPI & CDO is installed. For more information, see the following Microsoft knowledgebase article http://support.microsoft.com/kb/266418.
You can download Microsoft MAPI & CDO from the Microsoft web site here: https://www.microsoft.com/en-us/download/details.aspx?id=42040
For installing Web Reports, you need one of the following:
World Wide Web Services or Web Server (IIS)
Application Development Features: ASP, ASP.NET, Server-Side Includes
Security: Windows Authentication
-OR-
World Wide Web Services or Web Server (IIS)
Application Development Features: ASP, ASP.NET 3.5, Server-Side Includes
Security: Windows Authentication
For viewing Web Reports, you need:
Requirements for specific operating systems:
For detailed requirements and a list of rights and permissions necessary for product operation, refer to the Unified Communications Diagnostics Deployment Guide.